We go back at least a decade to when Craig and I had given ourselves 5 years to find the right condo for us to down-size from our house which we loved and which had been built for us many years prior. We did a lot of looking on our own, and one day found ourselves wandering through a unit where we met you for the first time. We felt comfortable right away and had an instant good feeling about your warmth and honesty.
Initially, we said we were looking for a SW facing unit with 2 bedrooms and den, and hopefully with a view. Carmen, you went all out (I see others are saying the same thing) either sending us listings that met our criteria, or taking us to see possibilities.
You made sure we understood what we could reasonably ask for our house and why. I don't know if you suspected that we might want to buy before selling (usually better to sell first), but you were lining up agents for potential buyers for our house for when that time came.
At one point, with your help, we put a back-up offer on a condo that had the perfect view. Fortunately, we did not get it. As you said, Carmen, "maybe it was not meant to be." Indeed it was not!
Our criteria went out the window when we finally saw a condo, right in the village, that gave us most of what we wanted, and were eager to make an offer - before our house was sold.! By then you knew there was interest in our house and that there would be no delay selling it.
Sure enough, Carmen, you moved quickly to help us secure our new home, all the while organizing a time for realtors to bring their best and final offer, while we were present, one evening, following their earlier opportunity to show clients around our house.
I have not mentioned the importance of the many real estate intricacies that you taught us along the way. Suffice it to say, 'no stone was left unturned' in getting us through, only really appreciated in hindsight, what for most is a stressful experience.
Through this experience we learned a lot about each other and have become good friends.
Thank you, dear friend.
- Ann Hutchison & Craig Hansen
Carmen gave us an amazing experience buying our first home in Stevenson/Richmond, BC. To start with, Carmen is always professional, approachable, and warm. She is extremely knowledgeable about the history of the neighborhood, the realtor properties' history, strata bylaws/rules and their finances (special levies/assessments). In considering buy options, or in reviewing contractual terms and sale condition documents, Carmen provided unparalleled insights and recommendations. She was there every step of the way, explained the process for us in a way that made us very comfortable to proceed with our purchase, and continues to be available whenever we need property related advice. We were so lucky to have her as our advocate and trusted expert in making such a life decision of buying a home. We will always be grateful.
- Samar and Hazem
Carmen is a thorough and professional realtor who obtained the highest possible value on the sale of my home. Her professionalism shone during the marketing process with a video, professional photographer, social media posts, exceptional two page feature sheets and her marketing to a wide range of business contacts. The house sold in days above the list price. It was evident how experienced she is on the selling side and I would highly recommend her to anyone considering the sale of their property. She provided support, guidance and expertise every step of the way!
- Jennifer Chan
My wife and I have worked with Carmen for several years and on several house transactions. Carmen is a thorough and professional realtor who listens to her clients and puts their interests first. She provides input and professional advice but follows instructions of the client. I feel she goes above and beyond other realtors I have worked with and would recommend her highly to others.
- Keith Nusgart & Naomi Taussig
As a Home Stager, I had the pleasure of working with Carmen McCracken many times in the Richmond and Vancouver real estate markets. Carmen is a dedicated Realtor intent on getting absolutely the best results for her clients, whether as their selling or buying agent. Carmen's integrity and attention to detail enables her clients to make the transition from one home to another with confidence and comfort. If you want a realtor that is honest, smart and dedicated (and who doesn't?) do yourself a favor and CALL CARMEN of RE/MAX Westcoast!
- Sheila Brown
Carmen McCracken is an extraordinary realtor in Richmond, BC. She really knows the real estate market! She's very kind, honest, trustworthy and responsive. Call Carmen if you're in the market to buy or sell your home in Richmond or Vancouver. She's an excellent listener, and is the person you want on your team!
- Trent Stonehouse
Carmen is an amazing realtor. She's very helpful to answer any questions and always picks up the phone when you call. She took the time to explain the process and was very efficient and cared about getting us the price we wanted on our property purchase. Highly recommend her!!
- Joanna Rafael
When my 80yr old cousin decided it was time to sell his house, I was concerned about how we would handle the logistics of it all since my cousin has limited mobility and several other health issues and I live out of town. We interviewed a few realtors and selected Carmen McCracken based on her experience with similar clients and a strong level of caring which shone through during our interviews. Thanks to Carmen, the sale and vacating process went smoothly.
- Doug E.
I wanted to send my sincere thanks for the hard work and dedication to get our house sold so quickly for a good price. I know you have put your heart and sould into this for us. Take some time to celebrate!
- Keith N.
I would say about Carmen when it comes to selling your home, she will get the job done no matter the situation. She will get the absolute best price for you. She is so nice to work with & I would give her a 100% grade when it comes to doing a great job. Well Done Carmen McCracken!
- Brad G.
Carmen, thank you so much for ensuring the quick sale of our home and providing us with such valuable expertise along the way. From the moment, we met you both we knew we had made the right choice in having you list our home. Both Helen and I learned so much during this process and all along the way you both made this transition smooth and hassle-free. Your professionalism truly emulates in all aspects of your business. We would not hesitate to recommend Carmen McCracken in the future. Thank you so much!
- Jesse & Helen M.
We just wanted to say thank you for being such a pleasure to work with. From the moment we met Carmen at an open house we knew that we wanted her to be our listing realtor. She truly went above and beyond our expectations, from the marketing and prepping of our home to ensuring that we had the most highly-visible advertising coverage for our property, we couldn't have asked for anything more! Carmen is an extremely professional realtor with great attention to detail and she works very hard to achieve the very best results. I would not hesitate to recommend her to family & friends and I would surely use her again in the future! We knew Carmen would be able to sell our home for the best price and we are very happy with the results. If you're looking to buy or sell, look no further than Carmen McCracken.
- Ricardo & Candace H.
Carmen McCracken did an outstanding job selling our house. Her strategy during the negotiations gained competitive bids which resulted in a selling price over asking. She worked closely with us and kept us informed of any activity on the house. Carmen was very aware of our wants and ensured that we were satisfied with the entire process. We would highly recommend Carmen as a buying or selling agent.
- Terry & Bonnie G.
This is to certify that we hired Carmen McCracken of RE/MAX Westcoast to be our agent for the sale of our property, a house on a fully landscaped acre lot in East Richmond. We have been fully satisfied with her services. We first met Carmen McCracken in May 2015, at which time she compiled a Comparative Market Analysis of the property. It was then decided to put our home on the market in early September. It was sold on November 15th to our full satisfaction. All along we have Carmen McCracken to be the most pleasant, professional, and trustworthy person to deal with. She was efficient, thorough, always punctual, and well mannered. We would have no hesitation to recommend her to anyone wanting to sell or purchase a real estate property.
- John & Genevieve M.
Thank you, Carmen McCracken. Eric and I have enjoyed a pleasant and relaxed relationship with Carmen. Because of her experience and expertise, our confidence has continued to grow throughout our association. From the initial listing to the completion of the sale, we were kept informed with updates and discussions. We appreciated Carmen's quick response to any questions or concerns as they arose. Her good advice was invaluable and by following her lead, we had a completed sale in less than 3 weeks. Carmen's personal commitment to the transaction was exemplary. It is also clear to us that Carmen always places her clients ahead of her own. We recommend her without hesitation. We found her to be not only well qualified and very professional but also trustworthy and dependable. She handled the complexities of our real estate transactions with skill and attention. We couldn’t have asked for more!
- Vicky McAulay & Eric Nellis
It is without hesitation that I provide this letter of recommendation for Carmen McCracken. I recently had the opportunity to work with Carmen. She and I rapidly developed a great rapport and trust with each other. Carmen and I visited a property with which I instantly connected with. Carmen ended up driving the negotiation, viewings, contract advisory, and every detail there and in between. My experience with Carmen was phenomenal and I highly valued her professionalism and advisory skillset which she provided. Everything was clearly explained along the way and no questions went unanswered. Carmen focuses on relationship building, not just completing a transaction as with so many realtors. Her network of trades, finance and mortgage professionals, and other resources related to real estate is vast. Most importantly, she was very aligned with the ever-changing real estate market in British Columbia and not only keeps herself up to date and educated but passes this along to their clients. I am very appreciative of the guidance and real estate knowledge I have acquired through working with Carmen and I would highly recommend her services.
- Geoffrey Bryant
Thank you all for the excellent service I received by listing my home in Richmond with Carmen McCracken. Who would have thought it would sell in 13 days? I really appreciated the thorough measuring, and of course staging that was provided before listing. I was so impressed with the professional and courteous service. As you know there was an emotional attachment to the home for me and it was difficult to imagine another person living there, but there was no pressure to sell from any of you and I appreciated the personal attention to my concerns. Most of all I was impressed by the regular updates and open houses, and the sense that we were all working together for the best possible sale. I have already recommended Carmen to friends who may be interested in selling or buying a home in Richmond and will continue to do so. With thanks.
- Kathy Robertson
Dear Carmen, I am so aware of how present you have been during this entire process of buying my home and for this, I am sincerely grateful. You care so much about every aspect of what you do and it shows! I will never forget this power team I was graced with, making the impossible possible, and with such professionalism.
- Diane B.
Dear Carmen, I am writing to thank you for the attentive and professional service provided in preparation for, and the sale of, our Richmond home of 34 years. Extraordinary service, especially when the loss of a family member intervened. Should the services of a REALTOR® arise you most certainly will get the call.
- David B.
Good Morning, Carmen. I wish to formally thank you for the professional service you provided throughout our over 90 day listing. Your persistence, hard work and intelligent effort resulted in a successful conclusion. I never once questioned your loyalty or integrity in doing the best professional job on my behalf. Throughout the listing period you exceeded my expectations of a realtor and I highly commend your services. An additional benefit for me was that during the we did business together we developed a warm friendship. I look forward to staying in touc & recommending to friends and acquaintances that they list or buy through Carmen Mcracken. Thanks again and good luck in all your future endevors!
- Ted W.
Having sold more than a dozen homes in my life I would not hesitate to have Carmen represent us again. She presented us with a very detailed and organized business and marketing plan prior to listing. She hired a house inspector to check for any deficiencies needing attention that could possibly make an offer more difficult. She hired a professional stager who provided suggestions for removing personal items and clutter. She hired a movie company to do an extensive photoshoot and video to be shown on their website. She hired a company to measure the entire house properly who provided us with detailed results. To our surprise, both house and property were actually larger than when we purchased. Obviously, the previous listing agent wasn’t as proficient. After listing the house Carmen was very organized to the extent of sending out mailers in our geographical area prior to an open house to increase awareness. We were always impressed with Carmen's 110% tenacity in showing up on time and her consistent professionalism.
- John R. & June B.
Hi Carmen, I just wanted to thank you for a great job on both listing and selling the condo at 7251 Minoru Blvd, from the time you met with us to walk through the condo to let us know what we could change in the condo such as paint, carpeting, lighting and you doing your homework in putting together recent sales so we would feel comfortable with the list price we agreed to. With all this in place the condo sold in two weeks and for very close to the full asking price, so for this we say Thanks!! and will look forward to working with you again in the future.
- Peter Simpson
It is my pleasure to recommend Carmen who was professional, knowledgeable & 100% supportive. She made the experience of selling my house seem smooth & easy. The sale went through in 3 weeks even though it was a slowing market. The careful planning, attention to detail & excellent service to me as a client makes Carmen a pleasure to work with. I highly recommend her. Thanks!
Carmen, I just thought I would drop you a quick note to thank you again for handling the sale of my home. We all know that the sale of most people’s home is the largest, and in the main, most emotional business transaction that will occur in their lives. Your professional, yet friendly demeanor made the sale a positive experience, from the efficient staging consult, property inspection, and preparation of the house for sale. Your personal interest in handling the sale always made me feel like we were “partners” in obtaining a fair price for the property. Your attention to all the details left me with no concerns whatsoever. I have been involved in a number of real estate transactions in the past, but I have never experienced the dedication provided by Carmen McCracken. Congratulations on your success to date, and thanks again for making the sale the positive experience that it was. I know your continuing success is assured by your dedication, charisma, and ethics. Kindest regards,
- Jim Armstrong
Carmen McCracken is truly professional. My good fortune was to meet Carmen. With her suggestions and her fresh ideas, the condo was sold. Although Carmen had quite a few listings, she always made me feel I was her only customer. With appreciation,
- Maryse Clayton
My wife and I agreed to sell our home in Richmond in Spring 2011 to be able to downsize in our retirement and also to take advantage of a strong seller’s market. Carmen McCracken was extremely proactive in her service to us and immediately arranged for a scaled dimensioned drawing and video presentation of our Richmond home. By coincidence, my wife and I needed to be away from Richmond during the open houses and were amazed when Carmen called us confirming an offer after 3 days on the market. Our experience with Carmen has been exemplary and without stress regarding details of the sale. Carmen was very knowledgeable on all matters regarding selling a home and explained all contractual details of the sale transaction slowly and carefully which was much appreciated after living in our Richmond home for 31 years. In addition to selling our home in Park Lane West, we also hired Carmen to find a new home for us in Morgan Creek, South Surrey. That experience was also entirely professional with all negotiations between buyer and seller handled with discretion and respect to all involved. We highly recommend Carmen McCracken at RE/MAX Westcoast. We found her to be the best Go-To [erson to ensure your real estate needs are dealt with to ensure an absolutely first-class experience, whether you are selling or buying your home. Besides, Carmen buys you coffee when driving you to view properties for sale!
- Ron & Marilyn Davis
A consummate realtor, you gently eased our way through an eleven-day 'whirlwind' from the first sight of the "condo for us" to the sale of our house. You achieved for us more than we dared hope for. We are deeply grateful and we couldn't be happier!
- Ann Hutchison and Craig Hansen
Again thank you for making the job of selling our house so easy. You were able to target the right buyers at the right price resulting in a quick sale. I couldn’t be happier. I would be more than happy to refer anyone to you.
- Peter vB.
Carmen McCracken is a consummate professional who puts the full force of her expertise and enthusiasm into every property she takes to market. As a Home Stager I have experienced the speed with which she is able to get a property ‘market ready’ and the even greater speed with which she can achieve a Sale!
- Sheila Brown
Classics Home Staging & Design
Carmen, thank you so much for ensuring the quick sale of our home and providing us with such a valuable expertise along the way. From the moment, we met you both we knew we had made the right choice in having you list our home. Both Helen and I learned so much during this process and all along the way you both made this transition smooth and hassle-free. Your professionalism truly emulates in all aspects of your business. We would not hesitate to recommend Carmen McCracken in the future. Thank you so much!
- Helen & Jesse M.
You did superb work for us Carmen!
- Chris B.
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